Last modified: May 29, 2018
We understand that your privacy is important to you. Please read below an overview of what information we collect from users of our site (www.milanastile.com), how we handle that information and how you can contact us to correct or remove any information that we may have. We will make every effort to protect any and all information that you choose to share with us when using our website.
WHAT INFORMATION WE COLLECT
We receive and store certain types of information from you when you place an order, email us, browse our website or when you otherwise enter information into our website, such as for special offers or promotions.
Ordering. When ordering on our website, we will ask you to provide your full name, billing address, email address, phone number, credit card/payment details and shipping address. This information is needed in order to process your order, send you information about your order, respond to your requests and complaints, process payments, and comply with any legal obligations (for example, calculating taxes, etc). This information is not stored on our servers.
Registering. While currently we do not have that option on our website, we may offer individual registration on our website in the future. If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
Marketing. If you choose to receive marketing messages from us, we will store your email address for that purpose. You can always unsubscribe from our messages if you no longer wish to receive them. We will not share your email address with others without your consent.
Browsing our website. We may collect specific information automatically when you access our website. Such information includes your Internet Protocol (IP) address, computer and connection information, internet browser type, operating system and platform. We may also collect the full URL (Uniform Resource Locator) clickstream including how you came to our website, what you viewed, how long you stayed, and when you left, including the date and time. We also may place information in our emails to you (such as a web beacon) that allows us to measure our email deliverability and effectiveness. Finally, we may use software tools to help us analyze session information including response times, page interaction information (e.g., clicks, mouse-overs, and scrolling), and download errors.
Telephone/email communications. When utilizing our support services through telephone calls and/or direct email, we may collect any personal Information you may choose to provide to us in the process. This includes, but is not limited to, your name, email address, phone number, and mailing address. We may use and process this personal Information to assist you and manage your request.
Google Analytics. We use Google Analytics to collect information about use of this site. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. We use the information we get from Google Analytics only to improve this site. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. For more information, please see the Google Analytics Data Privacy and Security page.
HOW WE USE YOUR INFORMATION
We may use the information we collect from you when you purchase products or surf the website in the following ways:
•To allow us to better service you in responding to your customer service requests;
•To quickly process your transactions;
•To improve your experience on our website and our store offerings;
•To send you marketing messages, of you choose to receive them.
WHO HAS ACCESS TO YOUR INFORMATION
Members of our team have access to the information you provide us to help fulfill orders, process payment and support you.
HOW WE PROTECT YOUR INFORMATION
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.
HOW LONG WE RETAIN YOUR INFORMATION
We generally retain your information as long as reasonably necessary to provide you the services or to comply with applicable law. For example, we will store order information for 7 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
CHILDREN’S ONLINE PRIVACY PROTECTION ACT COMPLIANCE
We do not, under any circumstances, knowingly collect information from anyone under 13 years of age. If we obtain actual knowledge that any information we collect has been provided by a child under the age of 13, we will promptly delete that information.
PERSONAL INFORMATION POSTED TO OUR BLOG IS PUBLIC
If you choose to submit your story or comment on our blog, you should know that any personal information you submit there can be read, collected, or used by other users of those blogs, and could be used to send you unsolicited messages. We are not responsible for the personal information you choose to provide for any content or communications you receive as a result of sharing such information. To request removal of your personal information from our blog please contact us at firstname.lastname@example.org.
DISCLOSE OF INFORMATION WE COLLECT TO OUTSIDE PARTIES
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
THIRD PARTY LINKS
DO NOT TRACK
Do Not Track (“DNT”) is an optional browser setting that allows you to express your preferences regarding tracking across websites. Since we do not track our website visitors across third-party websites for the purpose of providing targeted advertising, we do not have a mechanism in place to respond to DNT signals.
Please note that electronic communication, particularly email, may not be secure against interception. Please do not send sensitive data, such as bank account or credit card numbers, by email or web form.
CHANGES TO OUR POLICY
Thank you for visiting milanastile.com. If you wish to receive further information regarding our privacy practices, or if you wish to have your information corrected or removed from our servers, please send an email to email@example.com.